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Major bank faces legal action for forcing staff into office 3 days a week

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SANTANDER could be hit with legal action after attempts to force its new TSB workforce into the office three days a week.

The high street bank completed its takeover of TSB in April and is now merging its operations and policies teams.

TSB staff have been told they will need to work from the office three days a week from April 2027, according to The Times.

The bank did not previously require staff to work from the office for a set number of days.

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Representatives at the TBU Union are preparing to take their case to the Employment Tribunal over concerns staff won’t be able to change their circumstances due to personal and medical reasons.

It is understood that talks between staff and management to make individual arrangements are ongoing.

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TSB has announced it will make 130 people redundant following the Santander acquisition.

Santander bought TSB for £2.9billion and plans to gradually phase out the brand.

The disagreement is the latest attempt of a business to get staff to return to the office after the Covid-19 pandemic.

In September 2025 Novo Nordisk announced that its staff will need to return to the office full-time from January 2026.

Meanwhile, from July 2025 John Lewis staff were told they must work in the office, in store or with brands and suppliers three days a week.

Santander and TSB were approached for comment.

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