Punjab Good Governance and IT Minister Aman Arora on Tuesday launched the state’s unified digital portal, bringing over 300 government services across 12 departments under a single mobile-friendly platform: digi.punjab.gov.in.After launching the portal here, Arora said citizens can now easily access a wide range of essential public services spanning multiple departments.Key offerings include vital health documents like birth and death certificates, medical fitness certificates, home affairs services such as the issuance and renewal of arms licenses, and justice services for marriage registrations under the Punjab Compulsory Registration of Marriages Act and Anand Marriage Act, he said in a statement released here.Residents can utilise labour welfare schemes, local government property transfers, medical education registrations, police verification services, including tenant and servant checks, revenue certificates (such as income, residence, and backward area certificates), social justice caste certificates, social security pensions and water supply connection sanctions.The portal, which will cover all (over 800) government services in the next two months, fixes a timeline for every application and ensures end-to-end digitisation, he said.”Every officer, from top to bottom, will have clear deadlines. Any delay will reflect on their record,” Arora said, while asserting that corruption thrives only where there is no accountability or transparency, and this system will put an end to both.”A daily wage worker no longer has to lose a day’s pay to get a certificate. A student in a border village will have the same access as someone sitting in Chandigarh. A senior citizen can apply from home instead of standing in queues. Every application is now tracked, timed and answerable. Sewa Kendras and doorstep delivery service 1076 will continue to act as a bridge,” the minister said.This marks a complete break from the past, when only 30 services were truly online, citizens were forced to navigate a maze of fragmented portals, chase files and rely on agents amid siloed systems and manual paperwork, according to Arora.The phone-friendly platform has features such as real-time tracking via mobile, web and WhatsApp, and for officials, it clears file clutter, removes redundancies and fixes timelines at every level, he said.Arora said that over the last four years, the state has digitised the Mawan Dheeyan Satkar Yojana, covering over 76 lakh beneficiaries, and delivered over 2 crore QR-coded certificates via SMS and WhatsApp.Over 45,000 patwaris, sarpanches and councillors have processed more than one crore applications right from their mobile phones, he added.


