Applicants standing in queues outside a central government office that accepts applications to enrol for new Aadhaar cards, rectification and updating of already made Aadhaar cards, are a harassed lot. In this heat, there is inadequate arrangement for drinking water and shade outside the office.The office is situated on Batala road. Applicants said that hardly any arrangements have been made for their convenience outside the office. Waiting for their turn, they have to stand for hours under the hot sun without water and shade.Showing his card, 31-year-old Chand Singh, a resident of Bhrariwal, claimed his name was printed as Chan Singh in his Aadhaar card, prompting him to visit the place to rectify the mistake. He said it was his second visit to rectify the mistake. “Today, I have been standing here for the past two hours and the staff is yet to guide me. The place is without any potable water.”Mohit, an applicant, said it becomes better once we gain entry inside the premises. An official at the centre said 30 seats have been set up outside. However, as per the bylaws, they cannot install a roof on the pavement which is just outside the office. He said there is ample cold water inside the office and those who gain entry after fulfilling the procedure could use the facility. In addition, 30 more chairs are available inside and four officials simultaneously attend to the applicants there. The premises is also centrally air-conditioned.He said they cannot install a water machine outside as thieves could steal it. Twice, thieves have barged inside the premises. First, they took away cash and the second time, they took away air-conditioning pipes and other material.