A BRIT baby has died and two other children have been left with serious health problems after contracting a gastric illness while staying at a five-star hotel in Egypt.
One-year-old Ariella Mann fell sick with E. coli after returning home from the holiday and developed Haemolytic Uraemic Syndrome (HUS) – a rare kidney condition – that tragically led to her death.
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One-year-old Ariella Mann contracted E. coli after coming home from a holiday in Egypt and developed HUS that tragically led to her death Credit: Handout
Two‑year‑old Chloe Crook from Kent also contracted HUS caused by an E. coli infection Credit: Handout
Arthur Broughton, aged six at the time, also fell seriously sick and was hospitalised Credit: Handout
All three first fell ill during all‑inclusive holidays at the five‑star Jaz Makadi Aquaviva in Hurghada between July 2024 and January 2026, their lawyers claim Credit: Jaz Aquaviva
Ariella’s heartbroken parents are now demanding answers over how she caught the devastating illness.
They are working with specialist international serious injury lawyers at Irwin Mitchell alongside two other British families.
Chloe Crook, a two‑year‑old girl from Kent, and then six‑year‑old Arthur Broughton from Derbyshire are both still recovering after also contracting HUS.
All three first fell ill during all‑inclusive holidays at the five‑star Jaz Makadi Aquaviva in Hurghada between July 2024 and January 2026, their lawyers claim.
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All three of the holidays were booked through TUI UK Limited – who say they are looking into the cases.
The Jattvibe has contacted Jaz Hotels for comment.
Several popular holiday operators sell trips to Jaz Makadi Aquaviva hotel – including easyJet Holidays, loveholidays, Thomas Cook and Holiday Hypermarket.
More than 300,000 British customers have travelled to Egypt with TUI UK over the last 12 months.
Young Ariella had travelled to Egypt on one of her first holidays on December 21, 2025 Credit: Handout
In the second week of the holiday, Ariella suddenly fell ill Credit: Handout
Sharon Turner and Daniel Broughton are also searching for answers after their son Arthur fell ill on a £2,400 family holiday last August Credit: Handout
Young Ariella had travelled to Egypt on one of her first holidays with mum Jade Oakes, 36, scaffolder dad, Lee Mann, 37, and six-year-old sister, Summer on December 21 last year.
The all‑inclusive two‑week package holiday cost £6,000 and was supposed to be the trip of their dreams.
In the second week of the holiday, Ariella suddenly fell ill.
She developed severe symptoms, including a fever, diarrhoea, vomiting and dehydration.
She was treated on multiple occasions at the hotel’s medical clinic but her condition only worsened day-by-day, the family say.
Ariella was rushed back home to the UK on January 5, at which point TUI say they were made aware of her condition.
A day later her parents were forced to call 999 and take her to hospital.
On January 7, Ariella was transferred to a specialist children’s hospital and placed into an induced coma. She died three days later.
After three weeks in hospital, Arthur was discharged but still suffers from kidney failure and requires daily medication Credit: Handout
The third child, Chloe Crook, developed severe gastric symptoms including diarrhoea, vomiting, fever and fatigue on holiday as well Credit: Handout
Mum Jade said the trip marked the “worst time of our lives” for the whole family.
She continued: “We felt completely helpless watching Ariella suffer. I can’t begin to describe the pain of losing a child.
“Ariella was a special, inquisitive and loving little girl, and the best daughter and little sister anyone could have wished for. We will miss her with all our hearts.
“This has been a horrific time for our whole family, and we know we will never be the same again. We deserve answers about what happened to our daughter.”
Dad Lee still hasn’t felt able to return to work and the couple say they have struggled to get out of bed every day since her death.
Jade and Lee then heard that other children had also developed HUS.
Sharon Turner and Daniel Broughton are searching for their own answers after son Arthur fell ill on a £2,400 family holiday last August.
The family from Glossop, Derbyshire, travelled to the Jaz Makadi Aquaviva hotel for a week‑long all‑inclusive but after a few days Arthur started to develop symptoms such as diarrhoea, a fever and abdominal pain.
They returned home to the UK on September 7, where the young boy was rushed to hospital after coughing up blood.
By September 11, doctors confirmed Arthur had contracted E. coli, which led to HUS.
He required dialysis and was admitted to an intensive care unit and placed on a ventilator.
After three weeks in hospital, Arthur was discharged but still suffers from kidney issues and requires daily medication.
The hotel provided medical help to the children when they fell ill Credit: Jaz Aquaviva
What is Haemolytic Uraemic Syndrome?
HAEMOLYTIC Uraemic Syndrome (HUS) is a rare but serious medical condition that primarily affects the blood, blood vessels, and kidneys.
It can sometimes lead to the destruction of red blood cells, a low platelet count, and acute kidney failure and in worst cases death.
It is most commonly triggered by a severe bacterial infection of the digestive tract, though there are other rarer causes.
In most cases a person develops it after catching E. coli which comes from contaminated food or water contaminated.
Symptoms include severe abdominal pain, vomiting, diarrhea, pale skin, bruising, swelling and fatigue.
HUS usually develops around five to ten days after symptoms first show.
Those suffering are often taken to hospital and given kidney dialysis if their organs are showing signs of failure.
HUS can be deadly but in most cases it can be treated if caught early enough.
The illness also impacted his brain so severely that he has had to relearn to walk properly and has battled with slurred speech.
Mum Sharon said: “I’ll never forget Arthur asking me if he was going to die and the image of seeing him lying in a hospital bed with tubes helping him breathe will stay with me forever.
“It’s every mum’s worst nightmare. He’s still recovering, and the most frightening part is knowing these complications could stay with him for the rest of his life.”
TUI said it was not informed of the illness while the family were on holiday or following their return.
The travel firm said not being informed limited its ability to provide help or investigate at the time.
The third child, Chloe Crook, developed severe gastric symptoms including diarrhoea, vomiting, fever and fatigue on holiday.
Chloe, from Sittingbourne, Kent, was taken to a hospital in Egypt on July 6, 2024 after her condition deteriorated.
She temporarily lost her sight and her ability to speak. She also suffered seizures while being treated.
Tests showed that her kidneys had started to fail while she was having emergency dialysis and she was diagnosed with HUS caused by E. coli infection.
Chloe was later airlifted to a London hospital and placed in a coma for four days where she developed pneumonia and a blood clot in her neck and arm.
She was discharged from hospital on July 31, and still has to attend follow‑up appointments with the hospital’s nephrology team.
The hotel and TUI were informed in the resort, and were able to support the family throughout the ordeal. The family were also issued a full refund as a gesture of goodwill.
Jatinder Paul, the lawyer representing the three families, said: “The fact these incidents have occurred at the same Egyptian hotel is a major cause for concern.
“While nothing can undo the ordeal these families have suffered, our focus is now on helping to provide them with the answers they deserve and either the specialist support they require to come to terms with their loss or the specialist rehabilitation two of these children now need.”
TUI commissioned an independent investigation at the Jaz Makadi Aquaviva hotel, including on-site assessments and hygiene and food safety testing, and did not identify E. coli.
The holiday provider says reported illness levels at the hotel remain low, at approximately 0.3 per cent.
The hotel is not subject to any health or safety restrictions and continues to operate with all relevant approvals in place.
TUI encourages customers to report illness while on holiday wherever possible so appropriate support can be provided.
Based on TUI’s internal reporting data, reported illness levels in Egypt are low overall – around 0.29 per cent – and are in line with levels seen in other popular destinations.
Over many years, TUI, together with the UK travel industry, has worked in partnership with Egyptian authorities and hotel partners to help strengthen health, safety and hygiene standards.
This includes supporting industry guidance, training and ongoing improvements designed to protect both international travellers and those working within the destination.
UKHSA continuously monitors international health risks and updates its advice where needed.
For example, it issued specific guidance to UK travellers in July 2019 following cases of E. coli linked to Hurghada in Egypt.
TUI maintains ongoing engagement with UKHSA and FCDO, and operates in line with official guidance on destination health, safety and travel advice.
TUI said in a statement: “We are deeply saddened by the passing of Ariella, and our thoughts remain with her parents and family at this incredibly difficult time.
“This is a devastating loss, and we recognise the profound impact this tragedy has had on them.
“We are also very sorry to hear about the serious illnesses experienced by Arthur and Chloe, and the effect this has had on them and their families. We appreciate how frightening such experiences can be.
“Reports of illness, particularly involving children, are taken extremely seriously. As soon as we were advised of the illness by Ariella’s family on their return home, we took immediate action by instructing an independent health and safety investigation.
“We continue to monitor any reports of illness in line with our routine process alongside the hotel, local authorities and the UK Health Security Agency (UKHSA) and full cooperation is being given to all relevant investigations.
“It would not be appropriate to speculate on cause while these processes are ongoing.
“Customers with health concerns during or following their holiday are encouraged to seek medical advice and to contact our customer support team so that assistance can be offered.”
