Nearly a month after the controversy erupted around blurred scanned answer scripts of Central Board of Secondary Education (CBSE) Class 12 students, mixing of answer scripts, watered down norms of on-screen marking (OSM) tender, Coempt Edu Teck which — was at the centre of criticism — denied allegations that tender conditions were altered to accommodate substandard hardware.“We upgrade our hardware year-on-year basis and the scanning resolution is perfect,” the company added.The company also confirmed that answer sheets have already been successfully delivered to nearly 95 per cent of the students who applied for access.Referring to the case of Class 12 student Vedant Srivastava who received another student’s answer sheet during revaluation, Coempt said that it traced the matter directly to the physical scanning process rather than a software glitch.“We have identified the location and the individual who conducted the scanning. We have verified 100 per cent that, technologically, there is no error in this case,” company stated, emphasising that preliminary findings point squarely toward manual oversight.Addressing separate concerns regarding blurred images and handwriting visibility, Coempt clarified that these cases are being systematically reviewed in coordination with relevant evaluation authorities.The company’s recent outreach to institutions aims to provide stakeholders with clear facts and context surrounding answer-sheet accessibility, image quality, data security and its historical track record. Coempt currently serves more than 35 universities and institutions across India, processing nearly two crore answer booklets annually through services like digitisation, on-screen marking, AI-assisted evaluation and question-paper management.The company firmly denied allegations that tender conditions were altered to accommodate substandard hardware.Referring to the claims by 19-year-old ethical hacker Nisarga Adhikary — who claimed to have accessed parts of the company’s platform — Coempt said that he had only managed to hack a server used for testing, which is never used for any client. “It’s used for internal purposes, with dummy tests and has public access. Coempt verified that no student data or technical infrastructure was compromised and operational systems remain entirely secure,” the company said.Referring to the discussion around the 2019 Telangana Intermediate examination controversy, Coempt pointed to official judicial findings. “The Supreme Court of India noted at the time that out of 3.8 lakh failed candidates, only 1,183 were found to have passed upon review, representing a marginal evaluation variance of just 0.16%. Consequently, the apex court rejected pleas seeking mass re-evaluation, student compensation and criminal charges against the technology provider,” it said.