JOHN Lewis is axing a major service in its stores, putting hundreds of jobs at risk.
The planned closure of one of the brand’s in-store services will mean 200 employees are at risk of losing roles.
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John Lewis is axing some of its in-store services Credit: PA
The retail giant will close all of its Bureau de Change desks, with plans to move the service online.
The decision will see 30 travel money desks removed from John Lewis stores across the UK, according to Retail Week.
John Lewis is also said to be scaling back its gift wrapping services, which sit in the same area as the Bureau de Change desks.
Due to the proposed changes, a reported 200 John Lewis staff members have entered into consultation regarding potential job losses.
This includes 25 full-time employees, a source close to the business says.
A John Lewis spokesperson told Retail Week: “Our customers are increasingly buying the broad range of currencies we offer online, and enjoying the convenience of having this delivered directly to their home or collecting it at one of our shops.
“As we focus on modernising this service to meet our customers’ changing needs, we’re proposing to close our in-store foreign exchange bureaus as well as our gift wrapping service,” the representative added.
“As a result, we’re regretfully consulting with partners who currently deliver these services. This isn’t a decision we’ve taken lightly, and we will support impacted partners throughout the consultation process and support redeployment where possible.”
