In a notable achievement, the Himachal Pradesh Police ranked first in the country in Emergency Response Support System (ERSS) average response time for April.The state recorded an average response time of 3 minutes and 36 seconds, the fastest in the country. It also logged an average call-taker response time of 2 minutes and 1 second, and an average dispatcher response time of 12 seconds.Dadra and Nagar Haveli and Daman and Diu Police ranked second with an average response time of 4 minutes and 36 seconds, followed by Lakshadweep Police at 5 minutes. Chandigarh Police stood fourth with an average response time of 5 minutes and 8 seconds.Director General of Police, Himachal Pradesh, Ashok Tewari, congratulated personnel, saying the achievement set a new benchmark in responsiveness and public service.The ERSS rankings, conducted by the Ministry of Home Affairs, assess average response times for emergency calls made to 112. The system was launched nationwide in 2018, with Himachal Pradesh being the first state to implement it.The rankings evaluate police forces across states on emergency response time and service efficiency, and are aimed at encouraging improvements in responsiveness.


